AstroStashHere to help
Support, without
sharing your cards.
Have a question or spotted a problem? Tell us what happened. You do not need to send your loyalty-card number to ask for help.
astrostash.support@gmail.com · Opens your email service; nothing is sent automatically.
What helps us troubleshoot
- Your AstroStash version, shown under Settings → About.
- Your phone model and Android version.
- What you tried, what you expected, and what happened instead.
Common questions
Is AstroStash available on Google Play?
It is currently in private testing. A Play Store release is being prepared; there is no public download link yet.
What if a barcode will not scan?
Keep the whole code in view, avoid glare and tap to focus. Try the zoom or light controls, or use Read barcode from photo. Some programs require changing codes or their official app. Check saved values against the original.
How do I move my cards to another phone?
Use Settings → Backup & restore to create a password-encrypted export, then restore it in AstroStash on the other device. Keep the file and password safe, and check restoration before removing the old app. There is no automatic sync.
Can you recover my backup password?
No. Weriuy does not receive the password and cannot recover it. Keep a safe recovery copy of your password.
Does App lock encrypt my cards?
App lock uses Android authentication to control access. It does not separately encrypt the card database. Exported backups are password encrypted. Read the Privacy policy for details.
For details, read the Privacy policy and Terms & disclaimers.